Event Calendar

Start Date: 9/9/2025 3:00 PM EDT
End Date: 9/9/2025 4:00 PM EDT

Venue Name: Zoom Platform

Organization Name: Virginia Assisted Living Association

Contact:

When workplace conversations turn difficult, most people either power through and cause damage—or avoid them and let problems fester. In senior care, that’s not an option. This session gives you practical ways to lead high-stakes conversations with residents, staff, and families—especially when cultural expectations and communication styles don’t line up. You’ll learn how to say what needs to be said without making things worse—and walk away with strategies to reduce tension, build trust, and get to clarity faster.

This educational session will be submitted to NAB for 1 CEU. Only individuals pre-registered for the webinar and marked in attendance will be eligible to receive CEUs. 

Presenter:

Dr. Ramien R. Pierre
Chief Learning Officer, Break the Norm Leadership
www.breakthenormleadership.com
ramien@breakthenormleadership.com


Ramien Pierre is the Chief Learning Officer at Break the Norm Leadership where he designs and delivers leadership development experiences rooted in research and built for impact. He brings deep expertise in workforce development, instructional design, and strategic talent alignment—helping organizations translate learning into measurable business value .